Family membership package set up
Family membership package
- Go to Settings -> Membership Settings
- Select the 'New Family' button at the top right
Main Tab
- Your membership package will require the following;
- Name - must include the word 'Membership' or 'Pass' (this name is visible to users)
- Code / Slug (this must be unique to this package - it cannot be the same as another package)
- Description (if applicable and only visible to admin)
- Price
- 'Advanced Options' allow you to tailor this specific membership package in a number of ways. e.g allowing access to some deals or custom duration.
- Ensure that the 'Is Family Membership' box is checked. This will make the 'Family' tab visible.
Family Tab
- Set up your family here. It is important to get this set up exactly as you require at this stage.
The 'Base' number of adults and children is what your membership package price includes. Above this number, the additional adults or children are charged at the extra price shown to the right.
In the below example, the 'base' price is x2 adults and x2 children = $100 (the price set in the Main Tab).
If the user were to register a family with 2 adults and 2 children for $100, then need to add more family members they will need to increase family size and pay for each additional adult or child at the specified rate. They can do this at any time in the mobile app. For 1 extra adult and 1 extra child, they will pay $45.
The maximum number of family members dictates how large the family can be. In this example, it is set at 10 (4 adults and 6 children).
This family cannot exceed more than 10 family members.
Use the handy family price calculator to help determine the right price for your membership, dependent on how many base adults and children you have.
In the example below, the family price of $100 (set under the Main tab) is reached with a base number of 2 adults and 4 children. There is a maximum of 4 adults and 6 children. If the slider is moved to add an adult, it will calculate the price of family membership to $140 - adding $40 (the extra adult price). This example also has a base of 4 children and a max of 6. Moving the slider from 4 to 5 children will increase the price of family membership by $5 (the extra child price).
Tip: Hover over the ? icons at any time for more information
Image Tab
- On the Main Tab you can choose between uploading an image or selecting an icon for your membership package. If you select image here, the Image tab will appear. The image or icon you set here will be visible in the admin app and also show to the user at the time of payment.
- If you select icon under the Main Tab, you can choose the icon and colour under the Custom Icon Selection Tab.
- The Hivepass logo will default if no image is set or icon chosen.
Note: The membership package must be saved before an image can be added.
Selecting an icon and colour.
The Custom Icon for Digital Card will show on the users digital card screen. This icon does not have to be the same as the Custom Icon shown in Admin (above).
Related articles: Advanced membership options, Family membership