Basic registration QR codes

Create your first QR code 

Please note: Your organisation will need to have registration open in order for the QR code or url to work. You can set the organisation to hidden in Settings -> Organisation Settings to stop users without the QR code or url registering.

  1. Go to Settings - QR Codes - QR Code Styling to make sure you have set up your QR code styling first, you will only need to do this once. You can read more about this here.
  2. Go to Settings - QR Codes - QR Codes (Hivepass)
  3. Select "New QR code".
  4. Select "Registration"
  5. Enter a name and description for the QR code. You can always change these later.
  6. Click on the "Social Preview" tab.
    1. The text and image on this tab can NOT be changed once the QR code is published so think about the text carefully.
      1. If you want to change the image before publishing you will currently need to do this by changing the QR code style image. Just remember to change it back after you publish the QR code. 
    2. The social title, description and image will appear in 2 different locations.
      1. If the link/url for the QR code is copied into a social app chat or shared on a social app.
      2. The iOS app store preview page if the user does not have the app installed.
    3. Enter a social title and social description.
    4. Click "Publish and Save".
    5. You should now see your new QR code in the list on the QR codes list page.

Test your new QR code

After creating a new QR code it is always best to test it before sending it out to your users. 

  1. Log out of the Hivepass mobile app.
  2. Check the QR code list page and take a note of the counters.
  3. Scan the QR code from the admin app (QR Code tab) using your mobile device camera.
  4. Register a test user.
  5. Check the QR code list page to make sure the counter has increased.
  6. Check the user in the admin app.
  7. Delete the test user.

Give your users access to the QR code

  • Physical location
    • Printing the QR code
      • There are two options for downloading the QR. Go to the "QR Code" tab for a published QR code to see this option. 
        • QR code only
          • This is just the QR code and you can create your own image with more information and place this QR code on it.
        • QR code with Call To Action (CTA)
          • This is a pre-made QR code with a title, sub title and CTA.
          • It is possible to edit these and change the sizes on the left side of the page. 
      • How you print the QR code depends on the location. 
      • If the location is outdoors the material needs to be durable. You can print the QR code on bumper stickers or similar that will withstand the weather.
      • For indoor locations the QR code can be printed on a sheet of paper and pinned to a notice board.
    • Possible locations
      • It depends on your organisation. Ideally a location where possible members will make an appearance. You can also tailor specific QR codes for specific segments of the population e.g. youth
      • Trails hubs, shops, get members to stick them on their cars etc.  
  • Website
    • Place the QR code image on your website. It is best to also provide the url that comes with the QR code in case the user is on a mobile device as it can be hard to scan a QR code that is in a browser window. The url gives the user the option to just click on the link. 
  • Email
    • You can send the QR code out in an email to contacts. It is best to also provide the url that comes with the QR code in case the user is on a mobile device as it can be hard to scan a QR code that is on a screen. The url gives the user the option to just click on the link. 

Articles in this series

How Hivepass QR codes work

QR code styling

Basic registration QR codes

Advanced QR codes

QR code properties

QR code FAQ

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