Pay what you want membership

Pay what you want membership (PWYW) is a great way to add pricing flexibility to a membership type.

In this article

• 🔧 Admin set up
• ✅ In the mobile app

🔧 Admin set up

In admin, you determine a lower and upper price for the membership and your users can decide within that range exactly how much they would like to pay.

1. Start with a new membership. Go to Settings > Membership settings
2. Select New individual or New Family at the top right
3. Ensure 'Is pay what you want' is checked

There are two different ways you can set what the user sees in the app:

Logirithmic slider

1. Ensure Logirithmic slider is checked
2. Use the drop-down menu to select Ease up or Steep (this alters how fast the amounts change on the slider)

3. Select the amounts you wish for;

   a: Minimum amount - the lower end of the sider

   b: Maximum amount - (This is the true payment ceiling. A user can type any value under this maximum amount directly into the input field if they wish. This can also be set at the exact same amount as the maximum slider amount)

   c: Maximum slider amount - the upper end of the slider

   d: Suggested amount - this is the amount the slider will be set to when the user goes to pay

4. If you wish to inject a bit of humour / gentle guilt tripping - select '🫣 emoji on $0'.

   Of course if you don't want to offer the possibility of a free membership, set the minimum amount accordingly

5. Save.

Fixed Amounts

1. Start with an individual or family membership as usual
2. Ensure 'Is pay what you want' is checked
3. Ensure 'Use fixed amounts' is checked
4. Enter 5 fixed price amounts from minimum to maximum. These appear as button options in the app
5. Save.

✅ In the mobile app

There are two ways that the prices appear to the user, dependent on how you have set the membership up:

1. Slider: The user selects the dollar amount they want to pay by moving the slider left to right (we have included different emoticons that display based on the price selected)
2. Fixed price: The user selects a fixed price on one of the buttons presented. They can also choose 'custom' and enter their chosen amount here.