Email campaign - FAQs

Here we will highlight some frequently asked questions around everything related to email campaigns.

In this article:

• 📎 Why can't I add an attachment to my email campaign?

📎 Why can't I add an attachment to my email campaign?

1. Why you can’t attach files to campaigns

   Most email marketing platforms (Mailchimp, Campaign Monitor, Constant Contact, etc.) don’t allow file attachments in bulk emails because attachments often get blocked by school/work filters and can hurt deliverability. Hivepass follows this industry best practice.

   The simple workaround is to put the file online and add a link in to it in the body of the newsletter (e.g., “Download the waiver (PDF)”). Our Newsletter article here details how to add and customise links.

   Option A — Google Drive (quickest)

   1. Upload the file to Google Drive.

      Right-click > Get link > set to Anyone with the link – Viewer.

      Copy link, then paste it into your Hivepass email as a button or link.

      • Example button text: Download the waiver (PDF, 320 KB)
2. Option B — Dropbox

   1. Upload > Share > Copy link (make sure anyone with the link can view).

      Paste into your Hivepass email.

      • Optional: change the end of the link from ?dl=0  to ?dl=1  for a direct download.
3. Option C — OneDrive
   1. Upload > Share > Anyone with the link can view → Copy link.
   2. Paste into your Hivepass email.

4. Option D — Your club website

   If your site has a files/documents area, upload the PDF there and link to it.