Member tags in Hivepass

Tags help you organise members into meaningful groups based on behaviour, interests, or custom labels.

In this article

• 🏷️ System-generated tags
• ✍️ Manually created tags
• ➕ How to add a tag to a member
• 🔍 Filtering members by tag
• 🧹 Removing a tag

🏷️ System-generated tags

These tags are automatically applied based on a member's actions or profile. They cannot be deleted or removed manually.

System tags appear in grey and show up under the Tags column on the Members list page.

✍️ Manually created tags

You can create and assign your own tags for things like:

• Committee membership
• Volunteer interest
• Event participation

To create a custom tag:

1. Go to Communications > Member Tags
2. Click Add Tag (top right corner)
3. Enter a name and a description (this shows when you hover over the tag)

➕ How to add a tag to a member

1. Go to the Members list
2. Find the member you want to tag
3. Hover the Tags column until a blue ➕ icon appears
4. Choose the tag from the dropdown menu. Any custom tags you've created will be listed here.

🔎 Filtering members by tags

You can filter your members by any tag to find specific groups, like donors or volunteers.

1. Go to the Members list
2. Find a member with the tag you want to filter by
3. Click the tag and choose Filter by this tag
4. To reset the filter, click the red filter with ❌ icon at the top of the tag list

🧹 Removing a tag

To remove a tag:

1. Click on the tag in the Tags column
2. Select Remove this tag