Gift vouchers

The Hivepass Shop is now set up for you to sell membership gift vouchers.

Your followers can now purchase gift vouchers for friends or family in a few simple clicks.


To enable this feature

  1. Go to Settings -> Application Settings, toggle on 'Use Shop'
  2. Save
  3. Next, you need to create the products you want to sell in the shop. To do this, go to Side Menu -> Shop -> Product
  4. Create a product and price for each membership type you want gift vouchers to be available for (this is not currently available for Family or Group)
  5. Go to https://shop.hivepass.app/yourorganisationcodehere to view the products in your shop
  6. Use the Shop -> Orders and Gift Codes pages to see the orders come rolling in

Note: your organisation code is the 'slug' which can be found near the top of the list on the Settings -> Organisation Settings page. This code will be used for any associated URLS. For example: https://shop.hivepass.app/kmtbc


How it works for the purchaser

  1. User goes to your shop - a member or non-member might find the link to the shop in a newsletter item your organisation sends out, or from a social media post, for example.
  2. Selects quantity
  3. Clicks on gift voucher they want (each gift voucher is for an individual membership or pass type) i.e: at this time, an adult membership and youth membership will need to be purchased in two separate transactions)
  4. Click 'confirm' on the pop up
  5. Enters payment details, including email address
  6. They will then see a confirmation screen including the gift voucher codes
  7. The purchaser will receive a confirmation email with the codes and instructions
  8. Forward the email to the recipient
2. above
6. above
7. above

How it works for the recipient

  1. Receives the email with gift codes and instructions
  2. Downloads Hivepass App
  3. Creates an account with the relevant organisation
  4. On the Membership Page, they scroll to 'Enter Gift Code'
  5. Enter Code
  6. Enter final details and click 'Join for Free'
  7. The user is now active (an advance activation date can also be selected if purchasing a pass that has advance activation capability)
5. above

Note: There are two ways to see if a gift code has been used.

a) Under the Members List, a gift voucher icon will show under Attributes, if this member used a gift code to activate their membership. Hover on the icon to see the unique code.

b) In the side menu Shop -> Gift Codes A yellow icon with a tick will indicate any codes that have been used.

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