Gift vouchers

The Hivepass Shop is set up for you to sell membership gift vouchers. Your followers can purchase gift vouchers for friends or family in a few simple clicks.

⚙️ Setting up the shop and products

To enable this feature

Go to Settings>Application Settings, toggle on 'Use Shop'
Save
Next, you need to create the products you want to sell in the shop. To do this, go to Side Menu>Shop>Product
Create a product and price for each membership type you want gift vouchers to be available for. e.g: Adult Membership or a short term pass. (This is not currently available for Family or Group)
In a new browser tab, go to https://shop.hivepass.app/yourorganisationcodehere to view the products in your shop
Use the Shop>Orders and Gift Codes pages to see the orders come rolling in

💡 Include a link to your shop in your newsletter or include it in a social media post.

💡 Your organisation code is the 'slug' which can be found near the top of the list on the Settings > Organisation Settings page. This code will be used for any associated urls. For example: https://shop.hivepass.app/kmtbc

💵 How it works for the purchaser

User goes to https://shop.hivepass.app/yourorganisationcode
Selects quantity
Selects the gift voucher they want (each gift voucher is for an individual membership or pass type) i.e: at this time, an adult membership and youth membership will need to be purchased in two separate transactions)
Click 'confirm' on the pop up
Enters payment details, including email address
They will then see a confirmation screen including the gift voucher codes
The purchaser will receive a confirmation email with the codes and instructions
Forward the email to the recipient /send on the information the recipient needs to redeem their voucher.

🎁 How it works for the recipient

Receives the email with gift codes and instructions
Downloads Hivepass App
Creates an account with the relevant organisation
On the Membership Page, they scroll to 'Enter Gift Code'
Enter Code
Enter final details and click 'Join for Free'
The user is now active (an advance activation date can also be selected if purchasing a pass that has advance activation capability)

👍 There are two ways to see if a gift code has been used.

a) Under the Members list, (Community > Contacts) a gift voucher icon will show under Attributes, if this member used a gift code to activate their membership. Hover on the icon to see the unique code.

b) In the side menu Shop>Gift Codes A yellow icon with a tick will indicate any codes that have been used.

🎉 Gift vouchers generated by admin

Admins can manually generate gift codes, which can be great for;

Sending free passes as a thank you to volunteers who aren't active members
Gifts to corporate sponsors of your organisation
Raffle or quiz prizes etc,.

To generate gift codes manually follow these steps:

Go to Shop>Gift Codes
Click on 'Generate gift vouchers' button at the top right
Select the product and quantity
Click on Generate vouchers
The voucher you have just created will appear at the top of the list.

💡 Tip: If you select a quantity of 4, this will generate x4 unique gift codes.

Send the gift codes to the recipients via email or other channel
Select the relevant voucher and click the Copy gift code button at the right hand side. This will copy the following details to the clipboard. e.g:

"Use gift code GJJLX to redeem a Kiwi Mountain Bike Club Individual Kiwi Pass GOLD membership. Download the Hivepass app (https://apps.apple.com/app/hivepass/id1234567890 / https://play.google.com/store/apps/details?id=com.hivepass.app) and enter the code at checkout."

Which can be pasted straight into the email /message to the recipient.