How to cancel + refund a recurring membership
From the mobile app
- Member goes to account screen and clicks on subscription.
- Member cancels subscription
- Admin can refund from Stripe if required.
- Go to member page and click on “View in Stripe”.
- Click the “...” to the right of the canceled subscription and click refund
From the admin app
- Go to member page -> Payment
- Click on Cancel Subscription
- Admin can refund from Stripe if required.
- Go to member page and click on “View in Stripe”.
- Click the “...” to the right of the canceled subscription and click refund.