Onboarding - Donation URL
This article explains how to set up and promote a donation link for your organisation using Hivepass.
In this article
- 💸 Accepting Donations via Hivepass
- ✏️ Add Donation Info
- 🧱 Optional: Set Up Donation Projects
- 📱 Create a Donation QR Code
- 🔄 How It Works for Users
💸 Accepting Donations via Hivepass
If your organisation accepts donations then you can add a link to your website to allow people to donate.
Your donation URL will be:
- You can find your organisation slug in the Admin App in (General) Settings > Organisation Settings
✏️ Add Donation Info
It's important to provide transparency about how donations will be used. Clear and detailed explanations can significantly boost supporter confidence and increase donations.
- Add your donation explanation text in (General) Settings > Donations Settings
- Make sure donations are turned on in (General) Settings > Organisation Settings
🧱 Optional: Set Up Donation Projects
Projects help supporters direct their donation to a specific initiative (e.g. new trail building, maintenance, signage).
- Turn on donation projects in (if not on): (General) Settings > Application Settings
- Create and manage your projects in: Resources > Projects. They will appear on the donate.hivepass.app web page.
🚫 Note: Projects currently only appear on the web version of the donation page, not in the mobile app. App support is coming soon.
📱 Create a Donation QR Code
Want to encourage donations at physical locations? You can create a QR code that links directly to your donation page.
- Go to Resources > QR Codes > QR codes List
- Click New QR Code in the top right
- Select Donation
- Once created, download the QR code and test it before distribution
You can print this QR code and place it at trail hubs, events, or partner businesses.
🧪 Test first! Make sure your QR codes work before sharing them publicly.
🔄 How It Works for Users
- If the user has the Hivepass app, the link opens in the app and they can donate with no Hivepass fee.
If the user doesn’t have the app, they are taken to the web donation page, https://donate.hivepass.app/ and a 2.5% Hivepass fee applies.
Here's what users will see when they go to your donation page:
Step 1: Visit https://donate.hivepass.app/
Users arrive at the Hivepass donation home page. They can search for or tap on your organisation.
Step 2 : Select the club they wish to donate to
Once selected, they'll see your donation info and available donation options.
Step 3: Choose your donation project (if applicable) and donation amount
Donors can select a preset amount or enter a custom one. If donation projects are enabled, they can choose where their contribution goes.
Step 4: Secure Stripe Checkout
They'll be taken to Stripe's secure checkout page to complete their payment.
